Comments for Joy of B&B http://www.bedposts.org.uk/joy_of_bandb Wed, 07 Sep 2011 00:02:06 +0000 http://wordpress.org/?v=2.9.1 hourly 1 Comment on Afraid of a Grade? by Matildes http://www.bedposts.org.uk/joy_of_bandb/afraid-of-a-grade.htm/comment-page-1#comment-264 Matildes Wed, 07 Sep 2011 00:02:06 +0000 http://www.bedposts.org.uk/joy_of_bandb/?p=35#comment-264 <strong>Hello...</strong> My life,vist it http://juhuadress.blogetery.com/ ,Thanks.... Hello…

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]]> Comment on WHO IS JOY? by Chantelle http://www.bedposts.org.uk/joy_of_bandb/who-is-joy/comment-page-1#comment-200 Chantelle Mon, 20 Jun 2011 20:44:23 +0000 http://www.bedposts.org.uk/joy_of_bandb/?page_id=21#comment-200 <strong>Great One...</strong> I must say, its worth it! My link! http://www.ekjmfvg.ewebsite.com/ ,many Thanks.... Great One…

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]]> Comment on Finding The Right Balance by Gill http://www.bedposts.org.uk/joy_of_bandb/finding-the-right-balance.htm/comment-page-1#comment-12 Gill Sun, 09 May 2010 18:25:40 +0000 http://www.bedposts.org.uk/joy_of_bandb/finding-the-right-balance.htm#comment-12 I think that Joy should have told her husband as trust between the two of them is essential to their relationship 'going forward' as they say. And why not let him help protect her from this wierdo? If he is as nice a guy as she says, then she has no reason to keep secrets. I would be a little upset if someone I trusted as a partner had kept back a secret like this 'to protect me'. For me, complete honesty is at the heart of a loving relationship. Gilly I think that Joy should have told her husband as trust between the two of them is essential to their relationship ‘going forward’ as they say. And why not let him help protect her from this wierdo?

If he is as nice a guy as she says, then she has no reason to keep secrets. I would be a little upset if someone I trusted as a partner had kept back a secret like this ‘to protect me’. For me, complete honesty is at the heart of a loving relationship.

Gilly

]]> Comment on Finding The Right Balance by richard http://www.bedposts.org.uk/joy_of_bandb/finding-the-right-balance.htm/comment-page-1#comment-11 richard Sun, 02 May 2010 08:34:50 +0000 http://www.bedposts.org.uk/joy_of_bandb/finding-the-right-balance.htm#comment-11 Hi Joy Like you, I run my B & B solo too; people think it's amazing (probably because guys are'nt supposed to multi-task I suppose). It's funny isn't it how guests will pay chain hotels in advance but when we ask for it we get the look of "Why, don't you trust me?" In the early days, I had a few non-paying departures which made me nervous while people were staying in case they were going to do the same; also, I have an appalling memory so I was always worried that I would forget too. My solution was to take payment on arrival; it's a dream; no more worries about being left without payment; it makes me strangely happy and if someone isn't sure how many nights they'll want to stay for they can choose whether they pay in advance and definitely have a room reserved or they can take their chances on the room being vacant and paying as they have need. This works for me because bookings tend to be for the week ahead rather than in advance (working people mostly) but a holiday orientated establishment might not be able to be as flexible. One place I visited by the sea side said we could have keys as soon as we paid (but not before) I thought this was very reasonable. My side of the 'odd' person is less acute than yours as I am 6'8" although sometimes I get some rough looking characters. My simple rules for all are: "I don't discriminate against anyone: as long as they pay in advance and do not disturb other guests" The only one's to give me odd looks are the one's most likely to 'storm' off without paying on some flimsy pretext of dissatisfaction and as my happiness is when people smile with satisfaction; I can do without those types! Richard Hi Joy
Like you, I run my B & B solo too; people think it’s amazing (probably because guys are’nt supposed to multi-task I suppose).
It’s funny isn’t it how guests will pay chain hotels in advance but when we ask for it we get the look of “Why, don’t you trust me?” In the early days, I had a few non-paying departures which made me nervous while people were staying in case they were going to do the same; also, I have an appalling memory so I was always worried that I would forget too. My solution was to take payment on arrival; it’s a dream; no more worries about being left without payment; it makes me strangely happy and if someone isn’t sure how many nights they’ll want to stay for they can choose whether they pay in advance and definitely have a room reserved or they can take their chances on the room being vacant and paying as they have need. This works for me because bookings tend to be for the week ahead rather than in advance (working people mostly) but a holiday orientated establishment might not be able to be as flexible. One place I visited by the sea side said we could have keys as soon as we paid (but not before) I thought this was very reasonable.
My side of the ‘odd’ person is less acute than yours as I am 6′8″ although sometimes I get some rough looking characters. My simple rules for all are: “I don’t discriminate against anyone: as long as they pay in advance and do not disturb other guests” The only one’s to give me odd looks are the one’s most likely to ’storm’ off without paying on some flimsy pretext of dissatisfaction and as my happiness is when people smile with satisfaction; I can do without those types!
Richard

]]> Comment on Afraid of a Grade? by Sarah Absalom http://www.bedposts.org.uk/joy_of_bandb/afraid-of-a-grade.htm/comment-page-1#comment-10 Sarah Absalom Fri, 02 Apr 2010 20:02:15 +0000 http://www.bedposts.org.uk/joy_of_bandb/?p=35#comment-10 I would not bother getting your establishment “Graded” you will not gain any Bookings from displaying any “Grades”. In all the years we have been spending our money on getting a “Grade” we have never made the money back or even gained a booking by having a “Grade”. The inspectors are basically rude, picky and nasty and you have the pleasure of paying for their unprofessional, inconsistent, and pointless service. We have decided never to have anything to do with Quality in Tourism, last years visit by the Inspector was a absolute nightmare she used her foot to point to cables our guests had left on the floor and said “we” meaning “Quality in Tourism” do not like this sort of thing, I looked at her and realised she had no idea about modern travellers who travel with chargers for mobile phones, computers, I-pods, SatNav an so on, she then made a big thing about not seeing a “No Smoking” sign, even though there was a large printed sign in English and Welsh outside the front door plus another next to the keyhole and one on the backdoor, she must have sensed my anger because she grabbed her case and was out the door as if been chased by a dog, I stood there wide eyed and mouth open. Its about the experience, people are objective and their experience will be subjective, I have seen raving review about a basic nondescript property that only has a 2 star and slaughtering of a review about 4/5 star hotel. You would be better to spend the money on a couple of sites on the Internet advertising. I would not bother getting your establishment “Graded” you will not gain any Bookings from displaying any “Grades”. In all the years we have been spending our money on getting a “Grade” we have never made the money back or even gained a booking by having a “Grade”.

The inspectors are basically rude, picky and nasty and you have the pleasure of paying for their unprofessional, inconsistent, and pointless service. We have decided never to have anything to do with Quality in Tourism, last years visit by the Inspector was a absolute nightmare she used her foot to point to cables our guests had left on the floor and said “we” meaning “Quality in Tourism” do not like this sort of thing, I looked at her and realised she had no idea about modern travellers who travel with chargers for mobile phones, computers, I-pods, SatNav an so on, she then made a big thing about not seeing a “No Smoking” sign, even though there was a large printed sign in English and Welsh outside the front door plus another next to the keyhole and one on the backdoor, she must have sensed my anger because she grabbed her case and was out the door as if been chased by a dog, I stood there wide eyed and mouth open.

Its about the experience, people are objective and their experience will be subjective, I have seen raving review about a basic nondescript property that only has a 2 star and slaughtering of a review about 4/5 star hotel. You would be better to spend the money on a couple of sites on the Internet advertising.

]]> Comment on The Contract Killer. by Angela http://www.bedposts.org.uk/joy_of_bandb/hello-world.htm/comment-page-1#comment-9 Angela Sat, 27 Mar 2010 18:20:32 +0000 http://www.bedposts.org.uk/joy_of_bandb/?p=1#comment-9 Oh Joy, The general public are usually nicer than you experienced!, I've hav my Inn for 3 1/2 years now.. & I think the only way to view the occasional rude guest is to thank God that your not that miserable! I take payment in full at the time of booking (only because I had many no shows in our 1st year), when offering inquirers the rooms I have available-I specify as follows.. Front facing double, en suite with shower £55 room only, or a larger, quieter rear facing en suite with shower £65 room only, or rear facing en-suite with bath & shower £75. On my website I have my terms & conditions - if you haven't done so, this is vital.. state charges for loss/damage/smoking in non smokin rooms-& Joy brace yourself for the worst-such as willful damage. (I had to charge for a replacement mattress-due to one couples perverse behaviour! On your T&C state in you offer refunds on cancellations-remember you need to deduct a percentage for charges you have incurred. Mine is no refunds available, others offer between 10-50%, or dependent on whether the room can be re-sold. Angie Oh Joy, The general public are usually nicer than you experienced!, I’ve hav my Inn for 3 1/2 years now.. & I think the only way to view the occasional rude guest is to thank God that your not that miserable!

I take payment in full at the time of booking (only because I had many no shows in our 1st year), when offering inquirers the rooms I have available-I specify as follows.. Front facing double, en suite with shower £55 room only, or a larger, quieter rear facing en suite with shower £65 room only, or rear facing en-suite with bath & shower £75.
On my website I have my terms & conditions – if you haven’t done so, this is vital.. state charges for loss/damage/smoking in non smokin rooms-& Joy brace yourself for the worst-such as willful damage. (I had to charge for a replacement mattress-due to one couples perverse behaviour!

On your T&C state in you offer refunds on cancellations-remember you need to deduct a percentage for charges you have incurred. Mine is no refunds available, others offer between 10-50%, or dependent on whether the room can be re-sold.

Angie

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